Privacy & Cookie Policy
INFORMATION NOTICE ON THE PROCESSING OF PERSONAL DATA PURSUANT TO ARTICLES 13 AND 14 OF EU REGULATION 679/2016 ("GDPR")
Your privacy is extremely important to us, please read this information notice carefully.
We wish to inform you in a complete and transparent manner about the personal data processing that the company listed in paragraph 1 below will carry out on your personal data provided by you and/or collected in the context of the contacts you will possibly have with us, including for example the following:
- visiting the website https://www.santowrldwide.com/ (hereinafter the "Site") and/or the other websites referring to the brand, interacting with our pages on the social networks (e.g., Facebook, Twitter, Instagram, Weibo, Wechat, etc.),
- contacting our Customer Service.
When we collect your personal data, we differentiate between active and passive users, depending on how you use our Site or services.
You are an active user ("User") when you:
- Register an account;
- Sign up for a newsletter on our website;
- Download and use our applications;
- Engage with us on social networks.
You are a passive user ("Passive User") when you visit any and all websites and applications without registering.
1. WHO COLLECTS YOUR PERSONAL DATA
The company collecting and processing personal data as an autonomous data controller (hereinafter the "Data Controller" or the "Company") is:
Santowrldwide, with registered office in [City, Country], [Address], telephone +[Phone Number], email privacy@santowrldwide.com.
To facilitate your understanding of the processing activities carried out by the above-mentioned subject as the Data Controller, we have prepared this document explaining the processing activities carried out.
This Information Notice is incorporated into our Terms of Use.
2. WHAT PERSONAL DATA WE PROCESS
The Company collects different categories of personal data according to the purpose for which it processes them.
Herein below we specify which categories of personal data are collected; in the following paragraph we will explain for what purposes each category of data is processed by the Data Controller as appropriate (hereinafter also "Personal Data" if processed jointly).
- Biographical Data: name, middle name, surname, date of birth, gender;
- Contact Data: address of residence (street, city, province, state, cap code), domicile, email address, telephone number, mobile number;
- Sales Data: shipping and billing address, method of delivery and payment, name of the credit card holder and expiry date of the card, information requested by the customer service, VAT number and/or tax code, passport number (the passport number will be used only for purposes related to payment where required by law and within its limits), Global Blue card number;
- Tracking of Newsletters and Actions Data: information relating to the opening of newsletters or links;
- Purchase Data: details of the purchased products (e.g., size, price, discount, model, collection, calculated spending level, abandoned cart, etc.);
- Navigation Data: data relating to browsing behaviour and/or use of the websites of the Data Controller using, for example, cookies or information relating to the pages that have been visited or searched for, or data related to wishlists collected while browsing or shopping on the online store. As for the use of cookies, please refer to the Cookie Policy available at [https://www.santowrldwide.com/cookie-policy/company-cookie-policy.html].
3. FOR WHAT PURPOSES WE PROCESS YOUR PERSONAL DATA
In this paragraph, we explain for what purposes each category of data is processed by the Data Controller.
3.1 PURPOSES OF SANTOWRLDWIDE
Santowrldwide is the company that designs and promotes its products. It is also the company that manages the shop where you purchase our products.
This policy continues with additional sections detailing how we use your data, your rights, and other legal requirements. For the complete policy, please contact us at privacy@santowrldwide.com.